FREQUENTLY ASKED QUESTIONS
Q1. Are the 3d Bamboo Wall panels already painted or need painting?
Ans. The 3d bamboo wall panels original comes in white colour and have paintable surface. They can be painted with any colour of choice and give best results when spary painted.
Q2. How to cut the panels around power points on the wall?
Ans. The 3d wall apnels can be cut using a good quality utility knife eg. carpet cutting knife or a tile grinder.
Q3. What is your refund policy?
Ans. e-Aussie follows a 14 days money back guarantee only if the goods are faulty and/or wrongly described and/or different from the sample if provided. There are strictly no refunds for change of mind and/or if you have leftovers. Refunds do not include postage and handling and will be processed within 14 days of receipt of the goods. The product must be returned in original condition and packaging. We recommend that you pack the goods in the original packaging they came in and return the product via registered post or courier and you must pre pay all returns postage, you assume any risk of lost, theft or damaged goods during transit and therefore we advise you take out shipment registration of insurance. e-Aussie reserves the right to refuse to accept, and to return, parcels that arrive damaged or have More To Pay stamped on them. Once we have received the goods and they meet the above criteria only then we will proceed with the refund.